Remote Support Services

How to use the service

远程支持服务是一种基于Web浏览器连接的新颖远程支持工具,用户无需安装任何客户端程序,服务人员通过浏览器就可以共享用户的桌面,并可以与用户进行文本聊天、语音聊天等,快速准确地为用户提供专业技术支持。用户只需拨打信息办服务电话64321010获取连接代码即可。

Enter Information

Remote Support agreement

Agent will control your mouse / keyboard. Do you allow?

The recorded video will be saved on your PC. Continue?

Remote support process recording will be saved on the agent side.

Need Password

This is a private chat. Enter the password given by the Agent.

Loading remote support program

Click "Direct Download" if automatic connection fails.

Waiting for reconnection

Please click 'File Download' and then execute it to reconnect.

If the website is not working properly download connection application(Download Help) as an alternative.